Website Maintenance Packages

website maintenance packages: Basic, Standard & Pro

Website Maintenance Packages

We offer three levels of website maintenance packages: Basic, Standard & Pro. All packages are designed around sites that utilise content management systems, we specialise in WordPress.

If you have multiple sites or require other options we can tailor packages for individual clients, get in touch to discuss your requirements and read more below on the details of what we offer.

Basic

£29/mo

Perfect for simple WordPress sites that require system upgrades and monthly backups to aid security.

 Daily Off-Site Backups

 Real-Time Uptime Monitoring

 Daily Database Optimization

 Daily Security Scans For Malware

 WordPress Core, Plugin & Theme Updates

 Monthly Reporting

 Help Desk Support

 WooCommerce Support

 Complete Malware Removal

 Daily Performance & Speed Scans

Standard

£39/mo

Great for WordPress sites requiring backups, system upgrades and regular content changes or improvements.

 Daily Off-Site Backups

 Real-Time Uptime Monitoring

 Daily Database Optimization

 Daily Security Scans For Malware

 WordPress Core, Plugin & Theme Updates

Bi-Weekly Reporting

1 Hour of Help Desk Support

WooCommerce Support

 Complete Malware Removal

 Daily Performance & Speed Scans

Pro

£59/mo

Ideal for eCommerce stores that require frequent content changes to products. As well as larger WordPress websites.

 Daily Off-Site Backups

 Real-Time Uptime Monitoring

 Daily Database Optimization

 Daily Security Scans For Malware

 WordPress Core, Plugin & Theme Updates

Weekly Reporting

UNLIMITED Help Desk Support

WooCommerce Support

Complete Malware Removal

Daily Performance & Speed Scans

* Websites with high traffic may require a dedicated server, we will work with you to tailor a hosting package if your site requires dedicated resources.
** Plugins and extensions requiring a license for updates will be charged additionally to the monthly fee.

About our website maintenance features

Our maintenance packages come with many features. The following explains the various options in more detail but if you would like to discuss your requirements please call us on 07415897422 or email  for more information.

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Features List

Features for website mainteance.

Lightning fast

LiteSpeed web server is a high-performance Apache drop-in replacement. LSWS is the 4th most popular web server on the internet and the number 1 commercial web server. Performance up to 9x faster than Apache with a small memory footprint and increased scalability.

Backups

We backup each cPanel account once a week and once every night. customers are able to instantly access their backed up data with the click of a mouse. Restore the entire /home/ directory, email, or a single file without having to submit a ticket!

CMS & plugin updates

Our maintenance packages are designed for websites that use Content Management Systems such as WordPress.

These systems require frequent updates to ensure they receive the latest security and feature updates. All of our packages include this by default, its essential in helping to secure a website.

SSL certificate

All domains and sub-domains hosted on our Web Hosting Hosting accounts come with free and automatic SSL (https) powered by Let’s Encrypt. Let’s Encrypt is a free, automated, and open certificate authority (CA), run for the public’s benefit. It is a service provided by the Internet Security Research Group (ISRG).

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Website support

Our monthly website support provides time each month for us to help make updates to your website. Whether it be adding blog posts, changing existing web pages, image editing or fixing problems you let us know any issues you’re having and we’ll fix them.

If you need more time than that included in your plan we’ll quote for it and complete changes once approved.

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24/7 uptime monitoring

No one knows when something might go wrong, or a temporary issue can cause outages, thats why our Standard, Pro & Plus maintenance customers have their sites covered with our 24/7 monitoring.

Our monitoring system alerts us to issues within one minute of them happening meaning we can react and help to fix problems as soon as possible, without you needing to contact us.

Email Support

We love the web, no surprise there, so email support is the best way to make sure we get back to you. We have a dedicated ticket system and mail address for our customers to raise issues and request help, we aim to get back to any request within 24 to 48 hours Monday to Sunday.

Client Portal

Utilising our ticketing system our customers can have access to their own portal.

Perfect for raising issues and seeing work streams of ongoing jobs. You and your colleagues can login any time to see what we’re working on.

Site Audit & Performance Report

On the Pro and Plus packages, each month we run an audit of your site which includes many technical factors such as broken links, missing meta titles and many other factors which can help with search engine ranking.

we also run performance checks as well so you will get these emailed to you monthly.

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